How to Fix a Rejected Claim?

To fix a rejection, you can simply resubmit the original claim with the correct information without creating a new claim.

Step 1: Go to Claims (left navigator) -> Rejected Claims

Step 2: Click on the Accounting ID(s)

Step 3: Check the rejection codes and descriptions at the bottom of the claim page

Step 4: Correct the claim information and then click Save (if you want to save the claim and submit later) or Save and Submit (if the claim is ready to be transmitted).