Do you offer billing agent services assistance?
Question:
I have some unpaid claims and I can’t figure out the reasons. Do you offer billing agent assistance?
Answer:
Yes. There are two options.
Option 1: Full service (2% of paid claims)
Option 2: Ad-hoc service ($50 per hour, rounded at full hour)
You will be assigned a billing agent to assist with your billings with either option. See our product & pricing plans for more details. Please email us and let us know which option you would like to proceed with and we will be happy to assist you.