How do I edit or cancel a Submitted claim
If the claim is under Submitted status, Users need to call Teleplan (1-866-456-6950 ext 3 - 2) and ask them to "zap" (cancel) your claim. You will be asked for your Data Centre number (MDBilling.ca Data Centre No.: T1919) and the sequence number (see the bottom of the claim page). The claim will be processed in the next RA as refused for payment because of the zapping request.
Users can then create a new claim with the correct information right after the request is made.