Add or Remove Physicians (Billing Agent)


How to manage medical billing users

For Billing Agents with an enterprise license, you can request to add or remove a physician from your profile.

Step 1:  Navigate to Top Right --> Settings --> Add/ Remove Physicians


Step 2: Enter the physician's details. 

Step 3: The district office are typically as follows:

  • Hamilton office -- West and including of North York General Hospital
  • Oshawa office - East and including Scarborough General Hospital, and north of Steeles avenue
  • Toronto office - anywhere else with 416 area code

Step 4: These are the Ministry of Health groups that you have access to. Select the MOH groups that you want to bill for the physician.  Do not add a group(s) that you will not be billing. If the MOH group is not available on the interface, please contact so that it can be added.

Step 5: This will be the default MOH group when you create a new claim for the physician.

Step 6 (if available): Select the Patient Database for this physician. Be careful to use the correct one.

Step 7: You can add other billing agents to manage this physician. If the billing agent account does not exist in the system, you can contact one of the physicians to manually add him/her (How to manage users), or contact for assistance.


If the physician already exists in our system, you will need to contact the physician to provide you with access accordingly.  He/She can manually add you (add a user to, or they can contact for assistance.

Step 8:  If you need to remove physicians from your account, you can do so here mceclip0.png


Once you submit the form we will set up the MCEDT/Gosecure profile for the physician. This may take up to 24 hours.




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