Support Agent - ShamHow to see RA inquiry responses
1. Log in to Go Secure
2. On the Administration page:
- Choose Services - MC EDT SERVICE (UPLOAD/DOWNLOAD)
- Click Access Service
3. On the Medical Claims Electronic Data Transfer page:
- Select Download
4. On the Available Report page
- Search pages for GCM (General Communications) File Type
- Click Download
- The file will download in PDF format
The Remittance Advice Inquiry responses will be labelled RAI-(physician's billing number)-(MoH ticket number)