OHIP Billing Tip #24 - Forgot Password


What to do if you forget your password

If the user attempts an incorrect password multiple times they will be locked out of the system.  Please use the "Forgot password" to generate a new password at the login screen before this happens. An email with a link that will direct the user to reset the password will be received. 

 MDBilling password recovery

Once the new password is created the user can go to the Settings (under username) -> Select "Password" on the left menu and change the password, if needed. settings menu Change password

For more billing tips, please check out our OHIP billing tip library.

Questions? Check under the HELP tab or send an email to


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