What are Unsubmitted / Submitted OHIP claims
Unsubmitted vs. Submitted status:
By clicking "SAVE & SUBMIT", your claims will turn into the "UNSUBMITTED" status and they will be transmitted to the Ministry of Health on the next morning. Claims will stay in the “UNSUBMITTED” status until the transmission occurs. Please note that once the claims are in "SUBMITTED" status, they can no longer be deleted or edited.
Claim status not changing:
If you have some submitted claims and they do not change from "UNSUBMITTED" status after the transmission occurs, you will need to confirm that you have designated MDBilling.ca Ltd as the GoSecure/ EDT Designee and have granted full permissions for us to upload/download files in your MC EDT account.
Please note that the submission deadline for each month is the 18th. It is best to have all claims submitted on the night of the 17th for the upload in the morning of the 18th in order to be paid in the following month.
Once you have submitted claims, they will be assigned a MoH “Batch Number”. This takes about 2-3 business days. The batch number is the confirmation that the Ministry has successfully received the claims. To find the batch number, please log into the system and look under the "LOOKUP CLAIMS".
More details on the submission deadlines can be found here: Cut-Off Dates for MCEDT Claim Submissions
For more billing tips, please check out our Billing Tip Library.
Questions? Check under the HELP tab or send an email to firstname.lastname@example.org.