How to Submit an RA (remittance advice) Inquiry
To submit an RA Inquiry create an RA Inquiry form on the system by going to the REPORTS & FORMS -> RA Inquiry.
From there enter the claim ID, select the service code and fill in the information to be fixed on the claim.
Once the PDF form is created, print it off and fax it to the user's Claim Assessor.
There is a helpful video on our youtube channel called "Forms - RA Inquiry and Manual Review"
If you do not know the contact info of your Claim Assessor, please refer to Finding Claim Assessor.
For more billing tips, please check out our "Weekly Tip Library" at
Questions? Check under the HELP tab or send an email to email@example.com