Health card version code for patients outside of Ontario

Question

Hi, I cannot enter the version code of a Nova Scotia patient. When I enter RMB, the version code box disappears. The claim has been rejected. I entered RMB and NS for the province. 

Answer

Please note out-of-province health card numbers do not have a version code. Most likely, the health card is invalid or expired. You may want to contact the patient to double-check.