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Claims being duplicated when I click "save and submit"

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Originally from ticket #2953.

I am entering multiple dates for psychotherapy on a patient. I then check "save and submit" and later when I check the report for unprocessed claims, I see that every single date is duplicated. If I only check "save", I can then look at the unsubmitted claims and then delete each duplication before submitting for processing. WHAT AM I DOING INCORRECTLY? Thanks

 

Hi,

After review,  we realize that you are using both the favourite feature as well as entering the service code manually. If you do this, it causes duplicate service codes and dates. If you are using the favourite feature, no need to enter the same service code.

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