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Double Claims Uploaded

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How do I prevent duplicate claims from being uploaded

Question

I have put in all the claims and it seems like they are doubled! How do I fix this?

Answer

 

It looks like you have uploaded these claims twice.

If you uploaded these claims using our spreadsheet template, it would happen if you "refresh" the page while the status is still "pending".

Please note that the MoH will only pay for the first claims submitted but not the duplicate claim.

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