How to Resubmit Rejected Claims


Hi there: 

Is there an approach to figuring out why they were rejected?
How do I re-submit once I know why a claim is incorrect?
Is it because of incorrect info (like male vs female, codes?)
Thanks for your help!




You can go to the actual claim and review the error message (right below
the admission date field). The rejection code/ error message will indicate
the reason for the rejection. Most rejections are dude to invalid patient
demographics - health card, version code, DOB, etc..

You will need to correct the patient demographic and/or the claim
information, and simply "save and submit". There is a video tutorial under
the HELP tab for more details.


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