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Originally from ticket #388.

Hi,
My name is Dr. R, and I have submitted 35 claims and they
have all been rejected.
It says Error code : EH2
- Version code does not match health number version code for service date.
• - Mismatched Version Code

Can you please tell me what this means?
Thanks

R

This means the "Version code" of the patient health card is invalid. You
will need to contact the hospital and/or patient to correct this
information.

If you need assistance, we offer "full" billing services, where we can
contact the hospital/patients and reconcile on your behalf. We charge 2.5%
for this service.

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