Originally from ticket #404.
I continue to have problems with submitted my claims. The error for each claim is as follows:
* - Version code does not match health number version code for service date.
* - Mismatched Version Code
How do I go about correcting the errors?
----- Forwarded Message -----
>From: "email@example.com" <firstname.lastname@example.org>
>Sent: Thursday, June 21, 2012 5:40 AM
>Subject: MDBilling.ca - Rejected Claims Warning
>The following claim accounting IDs were rejected:
It seems that your EDT account is fully working!..
EH2 errors are one of the most common rejections. You will need to
validate the 2-digit version code with the hospital/family doc, or
potentially with the patient. The version code changes whenever the health
card is renewed.
Sorry to bother you again. What 2-digit version code am I looking for? Is it the facility name I choose when I enter a new claim? For example, when I look up "Lakeridge Health Corporation - Oshawa Site," is it the "AT," "CR," versus "AM" type that I have to choose correctly?
> From: MDBilling.ca OHIP Billing Support <email@example.com>
>Sent: Thursday, June 21, 2012 9:07 AM
>Subject: [MDBilling.ca OHIP Billing Support] Re: Fw: MDBilling.ca - Rejected Claims Warning (ticket #404)
The 2-digit is patient specific. It needs to be entered in the "View