Batch Confirmation


Originally from ticket #1299.


There seem to be a some claims that are categorized under the "unprocessed claims summary" from March 25, 2013.  They are submitted but not processed/paid by OHIP.  Could you please explain what does that mean and how can I get those claims paid for by MOH?

Thank you




Do the claims have a batch confirmation? If so, it means the claims were uploaded successfully. You will have to follow up with your claim assessor for advice.




What does "batch confirmation" mean and how do I find it?  If you see under the unprocessed claims summary they are submitted but not paid for.  Is there anything I can do on my end before I call the claims assessor.  

Thanks  N.


Hi N.,

When you click on "Lookup claims", you will see a column "MOH Batch". If you see a number there it means that MOH has successfully received your claims. This is what "batch confirmation" means.

Support agent

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