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Rejected Claim- How Do I Fix?

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I got this error code: 

EH2 - Version code does not match health number version code for service date.

I checked the version code and health number on the printed address label I had for hte patient and it is correct- what do I do now?
Thanks

H
Please see attached answer

http://support.mdbilling.ca/entries/21667676-Fw-MDBilling-ca-Rejected-Claims-Warning

Can I get this rejection code if the patients health card is expired?

H

Correct. Once the health card expires or reported stolen a new version
code will be issued by MoH. The hospital may not always have the latest
version code, so you may need to reach the patient.

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