How to Invoice No Show Patients


How should Ontario doctors invoice a "no show"


I am wondering what you might suggest, if one wanted to invoice a patient who has OHIP. For instance, if an OHIP patient does not show up for their appointment and my office had a $50 charge, could I use MDBILLING to create a PRV claim/pdf invoice for this patient?

I suppose I would have to create a new patient with the same name but register them as PRV? Or perhaps could I create a new PRV patient with the name NO SHOW (for instance) and just use that every time I want to create a standard invoice regardless of who the patient is?


Either one works, however, for the patient, he/she will prefer having their name on the invoice. If they are planning to use your invoice for tax deductions, they will need to have their name on the invoice.

Please see the instructions how to create a PRV claim in our system: 

When you enter the patient information, you can select Private as the payment program for a private claim:

Edit OHIP patient informations

Once the claim is created and saved, you can enter the claim/accounting ID to generate a private invoice if it is needed.  

Generate private invoice using​​

Also please see the links below with information on how to bill out of province and private insurance patients in our system.

Direct Pay / Other Insurance - Instructions
Out of Province Billing





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