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E003C Code - Explanation Code?

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Hi,

I just had a few rejections back regarding billing for Anesthesia Stand-by
E003C. The error code asks for an explanation code to be included with the
claim. Can you explain where to find and input this?

My friend also just started using mdbilling.ca and her claims were entered 

without an explanation code the same way I did, and hers went through
without any problem.

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 You will need to set your claim for "manual review", and submit a FAX with 

your explanation to your Claim Assessor. Depending on the district office
you are assigned, you will need to contact a different number. You can
find out about your district office from MY DETAILS. Attached is the list
of district office phone numbers.

Your colleague may have his/her claims rejected depending on other codes
being billed on the same date. Occasionally - we also
see inconsistent rules being applied depending on the Claim Assessor
handling the claim.

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