This rejection message indicates the billing physician is not a registered provider with the Ontario Telemedicine Network (OTN).
To register to bill for Telemedicine, the physician must complete, sign, and submit ‘OHIP Telemedicine Physician Registration Form’. Registering with OTN allows physicians to submit telemedicine billings to OHIP. Remuneration is provided through the telemedicine program, and billings are sent through OHIP. Therefore, a physician billing telemedicine codes must have an active registration with the OMA on the date of the telemedicine service.
To register for OTN, complete and submit the OTN Registration Form found at this link:
Fax: 905-415-4358, or
Email to: firstname.lastname@example.org