Claim Status Says 'Paid' But No Payment Received


What to do if an OHIP payment has not been received

The Payment Summary Reports arrive from the Ministry of Health between the 1st and the 10th of the month detailing which claims will be paid that month. You will receive an email notification once the Payment Summary Report is available. Once we receive these reports from the Ministry of Health, then the claim status of any claims to be paid will change from Submitted to Paid.
The Ministry of Health will send payment via direct deposit to the physician's bank account on the 10th business day of the month providing that claims have been submitted and paid. If you have not received a deposit on the payment date, you can contact the MoH Registration ( to confirm if they have your correct banking information.
To register or update your banking information with the Ministry please complete the form in the following link: 
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